Door Delivery, 5 to 7 working days
The items must be unused, unworn, fitted with the original tags and packaging and with no markings or any type of damage.
Items must be returned in the condition they were received in otherwise refunds & exchanges cannot be enforced.
All returns must be shipped within 3 days of being received. We can only refund/exchange for goods we receive that fit our terms.
Sale items: cannot be exchanged or refunded.
We ship all over the world however there are some exclusions. Rates calculated at checkout.
Shipping & Returns
If your item has all tags and labels attached, remains unworn, unwashed, unsoiled and is within our 3 days return period please ship it back following the instructions on the returns information sheet.
Once we receive your return, we will send you an email to confirm that we’ve received it. If no exception with your return is faced your request will be processed within 7-14 working days.
Refunds for full priced items are issued to your original payment method.
We don’t reimburse you for your postage cost back to us.
Sale items are not returnable for exchange or refund.
HOW DO I EXCHANGE AN ITEM?
If your item had all tags and labels attached, remains unworn, unwashed, unsoiled and is within our 3 days returns period please ship it back to us.
Once we receive your return, we will send you an email to confirm that we’ve received it. If no exception with your return is faced, your request will be processed within 5 – 7 working days when we will send you your exchange item(s). As soon as we ship your item(s), you’ll receive an email with the tracking ID to follow up your shipment.
7 to 14 working days
We are available on WhatsApp +27 71 830 8070